- Orders placed by 10am (AEDT) on a working day will be processed and dispatched from our warehouse on the same day. Orders placed after 10am (AEDT) will be processed and dispatched the following working day.
- Orders placed on weekends and public holidays will be dispatched on the next working day.
- Business days are Monday through Friday, excluding Public Holidays.
- A valid street number, suburb, postcode & phone number must be included when completing the checkout - orders cannot be processed without this information.
DELIVERY COST AND TIMES
AUSTRALIAN STANDARD E-PARCEL DELIVERY
- Australian Standard e-Parcel delivers only within Australia at a flat rate of $10 inc. GST.
- For individual orders over $200 inc. GST we offer free standard e-Parcel delivery.
|
Delivery cost |
Delivery time |
|
$7.50 flat rate |
*2-7 business days |
*Deliveries to WA can take up to 6- 10 business days from order dispatch.
INTERNATIONAL STANDARD E-PARCEL DELIVERY
|
Delivery cost |
Delivery time |
|
$15.00 flat rate |
7-14 business days |
Please note - customs and import duties vary from country to country, the customer will be responsible for these charges. is not responsible for and will not reimburse any of these charge and duties. If you refuse to accept your parcel your items will be returned back to us. Any charges incurred to us in this return process will be deducted from your refund.
If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If applicable, we may also give you the option of waiting for us to ship the items once new stock arrives.
Consumer Guarantee